Dear Residents,

As previously communicated, the WHOA is in the process of upgrading the Security Access control hardware at the Security Entrance Gates. Installation is scheduled to commence on Monday, 26 February 2024 and residents are hereby informed that the installation will proceed lane by lane. The entire lane will be closed off in its entirety for the duration of the installation and after testing has taken place. Residents are requested to be patient with this process, and we apologise for any inconvenience caused. We look forward to the final outcome which will bring our Estate one step closer to achieving greatness.
 
The WHOA wishes to liaise the following information and operational arrangements with residents:
 
Hardware upgrades include:
 

1. New touchless biometrics readers (Wave scanners). All Security Entrance and exit gates will be equipped with these (Turnstiles excluded).
2. RFID tag readers which will allow residents to have touchless and automatic entry to the estate by vehicle. For security reasons, these readers will only be installed to the entrance gates. Vehicles will be equipped with these tags and will be fitted to the inside of the vehicle front windscreen by Security. The tags are non-transferrable and cannot be removed from a vehicle and placed in another. The tags are dedicated to a specific vehicle registration number. Residents are required to remove the tag from a windscreen when a vehicle is sold and inform the registration office to de-activate the tag. The responsibility thereof lies with the resident / owner of the tag. Residents will sign an indemnity upon acceptance of a tag.
3. New Woodhill Branded access control columns on which the hardware will be attached.  

 
Operational arrangements:
 

1. The new touchless wave scanners will function with residents’ (Including contractors) current biometrics data. However, residents and contractors will be required to re-enrol their biometrics within a 3-month period from 1 March 2024. Domestic workers and gardeners will continue to use the turnstiles and with the current biometrics’ hardware. The WHOA registrations office will have a dedicated officer assigned to the task during the following hours:

• Mondays to Thursdays 09h00 to 15h00
• Saturdays: 08h00 to 15h00

2. During enrolment, residents’ units will also be updated with the following information:

• Occupants of the unit will be confirmed.
• Cellular telephone numbers of all occupants on a unit will be confirmed.
• E-mail addresses of all occupants on a unit will be confirmed.
• Vehicle registration numbers will be confirmed, and tags will be issued to owners / residents only. Owners / residents will be required to determine whom of the occupants on a unit will be allowed to use RFID (Vehicle) tags. Each user will be required to sign an indemnity. Please be reminded to have vehicle registration numbers available.

 
Please direct any enquiries in this regard directly to the Estate manager, Juan Jansen van Vuuren via e-mail to em@woodhill.co.za.

Regards,

Woodhill Management